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SHIPPING POLICY
(AutoShip Is Available - For more information see AutoShip below.)

You can trust that your order will be quickly processed and safely delivered.
 
 
We ship within the United States and Internationally.  Country code and telephone number are required on all International Customs Forms. If we are shipping your package to a location outside of the USA, please be sure to include your country code and telephone number when placing your order otherwise your order will be delayed until we are able to reach you via email.

Carriers/Prices

  Within the U.S.A.
Overnight Shipping Is Available - Call For Quote (386) 597-7211
Our customers prefer fast delivery at low prices and we aim to please...we offer USPS:
U.S. Post Office First Class, Parcel Post, Priority and Express Mail with Saturday delivery (U.S.A.)
or  UPS Ground, UPS Saver, 3-Day Select, 2nd Day Air and Next Day Air (U.S.A.)

We are able to offer the lowest, flat-rates with USPS. 
UPS Shipping is also available.

 
Priority Mail U.S. Postal Service is available on all orders for a small additional charge

INTERNATIONAL SHIPPING COSTS

 U.S. Postal Service Express Mail, Priority Mail and First-Class International
or UPS Worldwide for orders being delivered outside of the U.S.A. 
Please see below for First Class International Package option.

Always include your country code and telephone number as it is required on International Customs Forms.
To determine shipping costs for International packages, add all items to cart and continue checkout process.  Once your shipping address has been entered, you will have the option to view all shipping options.

  We offer First Class Mail International in order to accommodate customers who are not in a hurry to receive their package and who prefer to  pay a lower cost shipping fee, however, we cannot guarantee delivery and we cannot refund or resend your order should it be lost, damaged, detained by customs, or for any other reason not received by you.  We highly recommend that our customers upgrade by spending a few more dollars and select a more guaranteed delivery, such as Express or Priority International (USPS) mail. Shipping with First-Class Mail International can take 2 - 3 weeks to arrive in Canada and the same or longer to countries further from the United States of America.
 
Import Fees:
Your country may impose additional charges on you upon receipt of your order, which are outside of any shipping charges we may have charged and are your responsibility. You may want to determine these charges, if any, prior to placing your order.

Import Restrictions:

Each country carries its own rules governing the types of products that can be imported. It is your responsibility to ensure that the products you order are allowed into your country.  These rules may change over a period of time, therefore we suggest that you check prior to each order to ensure such rules have not changed. 


Restocking Fee for Customers Outside of the U.S.A.
Should your package be returned for any of the following reasons, we will issue a credit less 20% restocking fee, less shipping and handling, and less any other charges we might incur,  such as return postage.
1. Wrong address
2. Nobody at shipping address to receive package
3. The products within your package are banned in your country

If we are out of stock on a particular product:
 
Please add the product to your cart and complete your purchase.  We will then ship your order the same day we receive our inventory.  This insures that your order is one of the first filled.  On some occasions we may request that a manufacturer ship a product directly to you if we are out of stock. This will speed up delivery to you.




AUTOSHIP
We offer auto-ship! After placing an order, send us an email to info@VitaminWagon.com letting us know that you would like us to automatically ship an Order to you each month.  Tell us what products you would like and how many of each as well as the date that you would like your card to be charged, be sure to include your area code and telephone number. We will then contact you to set up Auto-Ship and take your payment information. Should you need to change or cancel any Autoship item or Order, please contact us 3 days prior to your regularly scheduled Autoship date and we will make adjustments per your request.

Re-Order
We also offer a Re-Order service which involves our contacting you each month to take your order over the telephone. If you would like to be placed on our Re-Order List, call or email us or add a note to the Customer Notes section on your next order. If there is a particular day each month you would like us to call you, let us know, we will be happy to call at your convenience.

On All Orders
We often discount the actual cost of shipping products to our customers. Should you decide to return your products for any reason, a deduction of our actual shipping costs, less the amount you paid for shipping, will be deducted from the amount refunded to you.

2015 POSTAL HOLIDAYS
Thursday, January 1 New Year’s Day
Monday, January 19 Martin Luther King Jr Day
Monday, February 16 Presidents’ Day
Monday, May 25 Memorial Day
Saturday, July 4** Independence Day
Monday, September 7 Labor Day
Monday, October 12 Columbus Day
Wednesday, November 11 Veterans Day
Thursday, November 26 Thanksgiving Day
Friday, December 25 Christmas Day
 
**This day falls on a Saturday. For most Federal employees, the Friday before will be treated as a holiday for pay and leave purposes. US Postal Workers will have Saturday off.



 H
OLIDAY SCHEDULE
In the United States, UPS observes the following holidays:
New Year's Day - January 1, 2015*
Memorial Day - May 25, 2015*
Independence Day - July 4, 2015*
Labor Day - September 7, 2015*
Thanksgiving Day - November 26, 2015*
Christmas - December 25, 2015*
New Year's Eve - December 31, 2015**
New Year's Day - January 1, 2016*

Additionally, UPS recognizes but does not observe the following dates. 
All regular services are available.

Martin Luther King, Jr. Day - January 19, 2015
Valentine's Day - February 14, 2015
Presidents' Day - February 16, 2015
Chinese New Year - February 19, 2015
Daylight Saving Time begins - March 8, 2015
St. Patrick's Day - March 17, 2015
Passover - April 4, 2015
Easter - April 5, 2015
Earth Day - April 22, 2015
Cinco de Mayo - May 5, 2015
Mother's Day - May 10, 2015
Father's Day - June 12, 2015
Flag Day - June 14, 2015
Ramadan begins - June 18, 2015
UPS Founders' Day - August 28, 2015
Rosh Hashanah - September 14-15, 2015
Yom Kippur - September 23, 2015
Columbus Day - October 12, 2015
Halloween - October 31, 2015
Daylight Saving Time ends - November 1, 2015
Veterans Day - November 11, 2015
Hanukkah - December 7, 2015
Christmas Eve - December 24, 2015***
Day after Christmas - December 26, 2015
Kwanzaa - December 26, 2015

*UPS Holiday. UPS Express Critical® available.
**UPS Holiday. Delivery and pickup of air and international packages only.
***Normal delivery of ground, air, and international shipments. Pickup of air and international shipments only.
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